We don't want group photos, is that OK?
Of course! BUT never say never, We encourage our couples to consider having a few because, there are several classic photos that, in our experience, couples wish they had - e.g. bride and mum. There are about 7 or 8 combinations that we do and would prefer not to go beyond that number. We're well practised and can get it done in about 15 minutes
Can we print photos and make albums ourselves?
Absolutely, but in our experience, it's rare for couples to get around to doing that, which is a great shame because having a physical keepsake in the form of an album or a piece of wall art is such a lovely reminder of your day. All our couples have their own online store where they can find many products including an album builder.
Why don't you offer a package with an album included?
There are a number of reasons, but primarily it's because not every couple wants an album. This is why we offer the album as a separate add on - buying at the same time as your package is a cheaper option than buying after your wedding.
When will you deliver our images?
Your images will be available to download from your online gallery within 28 days of your wedding, unless you have bought our express turnaround add-on.
What happens if your equipment breaks?
This happens from time to time, but we have plenty of backup equipment with us to make sure we can get the job done.
Do you backup your images?
Ohhh, yes! Our cameras shoot to two memory cards. At the end of your wedding, one card remains in the camera and one goes in our pocket until we get home. Once there, the data from the pocketed card is transferred to an external hard drive and uploaded to cloud storage. One card remains untouched until your files are edited and delivered to you. Until that time, we always have three separate copies: 2 x physical + 1 x cloud.
Yes. We are insured for public liabilities, professional liabilities and for loss of our equipment. If you'd like to see our insurance certificates, just ask.
Will you still get good photos if it's raining?
We sure will! If you're willing to brave the elements we can do some fun stuff that no one else has from your venue. A rainy day inspires more creativity!
What's a good time-line for my wedding day?
Contact us on our enquiry form with your wedding date and venue (if you have them) and we'll send you a guide containing things to consider to make a perfect timeline. Book us and we'll work with you / your planner and the venue to get the best out of your day.
Do we need a second photographer?
There are a couple of considerations here. If both of you are getting ready at the same venue or close by, then we can usually make the timings work to make sure that we get good images of both of you and the rest of your day without the need for a second photographer. However, while we are getting photographs in the mix with you and your guests, a second photographer will often stand back and get a wide perspective. It's up to you!
